Refund and Returns Policy
Welcome to EatInBudget.com (“EatInBudget”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
By using EatInBudget.com, you agree to the practices described in this Privacy Policy.
1. Who We Are
EatInBudget.com is a multi-vendor marketplace that connects customers with independent Home Chefs who prepare and sell homemade meals.
We facilitate orders and payments but do not prepare, cook, or deliver food ourselves unless otherwise stated.
2. Information We Collect
Personal Information
When you register or place an order, we may collect:
- Full Name
- Email Address
- Mobile Number
- Delivery Address
- Billing Address
- Profile Photo (optional)
Vendor Information
If you register as a Home Chef, we may collect:
- Full Name
- Email Address
- Mobile Number
- Residential Address
- Kitchen Location
- Food Categories
- Government-issued Identification (where required)
- Food Licenses or Permits (where applicable)
- Bank Account or Payment Details for payouts
Order Information
We collect:
- Ordered meals
- Order history
- Delivery instructions
- Payment status
- Customer reviews
- Order communications
Payment Information
Payments are processed through secure third-party payment providers.
EatInBudget does not store your complete debit or credit card information.
Technical Information
We automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Cookies
- Website Usage Data
- Login Activity
3. How We Use Your Information
We use your information to:
- Create and manage your account.
- Process customer orders.
- Verify Home Chef registrations.
- Facilitate payments and vendor payouts.
- Improve our website and services.
- Respond to customer enquiries.
- Prevent fraud and unauthorized activity.
- Communicate important account information.
- Send promotional emails where you have opted in.
4. Sharing Your Information
We may share information with:
- Home Chefs (to fulfill customer orders)
- Customers (limited information necessary for order fulfillment)
- Payment service providers
- Delivery partners (where applicable)
- Identity verification providers
- Government authorities when legally required
We do not sell your personal information to third parties.
5. Cookies
EatInBudget uses cookies to:
- Keep you logged in.
- Remember your preferences.
- Improve website performance.
- Analyze visitor traffic.
- Enhance user experience.
You may disable cookies in your browser settings, although some website features may not function correctly.
6. Data Security
We use commercially reasonable technical and organizational measures to protect your information from:
- Unauthorized access
- Alteration
- Disclosure
- Loss
- Misuse
However, no online system can guarantee absolute security.
7. Vendor Information
Home Chefs are responsible for ensuring that the information provided during registration is accurate and up to date.
EatInBudget reserves the right to verify vendor information before approving or continuing a vendor account.
8. Customer Reviews
Customers may submit reviews and ratings for completed orders.
Reviews may be publicly displayed on the platform.
EatInBudget reserves the right to remove reviews that:
- Contain offensive language
- Are fraudulent or misleading
- Violate our community guidelines
9. Marketing Communications
If you subscribe to our newsletter or promotional emails, we may send you:
- Promotions
- Discounts
- New Home Chef announcements
- Product updates
- Special offers
You may unsubscribe at any time using the link included in our emails.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
- Enforce our agreements
11. Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your data.
- Restrict or object to certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of your personal data.
To exercise these rights, please contact us using the details below.
12. Children’s Privacy
EatInBudget is intended for users who are at least 18 years of age or the legal age of majority in their jurisdiction.
We do not knowingly collect personal information from children.
13. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
The updated version will be posted on this page with a revised Effective Date. Your continued use of EatInBudget.com after any changes constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
EatInBudget.com
Email: support@eatinbudget.com
Website: https://eatinbudget.com
Disclaimer
EatInBudget.com is a marketplace platform connecting customers with independent Home Chefs. Each Home Chef is solely responsible for the preparation, quality, safety, labeling, and legality of the food they provide. EatInBudget does not prepare or inspect food and is not responsible for food quality, allergen disclosures, or compliance with applicable food safety regulations. Customers with food allergies or dietary restrictions should contact the Home Chef directly before placing an order.
