At Eat In Budget, we want you to be completely satisfied with your order. If you receive an incorrect, damaged, defective, or incomplete item, we are here to help.

1. Returns

Customers may request a return if:

  • The item received is damaged or defective.
  • The wrong item was delivered.
  • The order is incomplete or an item is missing.
  • The product does not match the description provided on our website.

Return requests should be made as soon as possible after receiving the order.

2. Non-Returnable Items

For hygiene, safety, and quality reasons, certain products may not be eligible for return, including:

  • Perishable or fresh food items.
  • Opened or partially consumed food products.
  • Products damaged after delivery due to improper handling or storage.
  • Items without their original packaging, where applicable.

3. Refunds

If your refund request is approved, we may provide:

  • A full or partial refund, depending on the circumstances.
  • A replacement of the affected item.
  • Store credit, where applicable.

The refund method and processing time may depend on the original payment method.

4. Incorrect or Damaged Orders

If you receive an incorrect, damaged, or incomplete order, please contact Eat In Budget Customer Support promptly. You may be asked to provide photographs or other information to help us verify the issue.

Once the issue has been confirmed, we will arrange an appropriate solution, such as a replacement or refund.

5. Order Cancellation

Orders may be cancelled before they are processed or dispatched. Once an order has been prepared or dispatched, cancellation may no longer be possible.

If cancellation is accepted, any applicable refund will be processed according to the original payment method.

6. Refund Processing

Approved refunds will be initiated after the request has been reviewed and approved. The time required for the refund to appear in your account may vary depending on your bank, payment provider, or payment method.

7. How to Request a Refund or Return

To request a refund or return, please contact our customer support team and provide:

  • Your order number.
  • The name of the item.
  • The reason for your request.
  • Photos or other supporting evidence, if applicable.

Our team will review your request and guide you through the next steps.

8. Contact Us

For refund and return enquiries, please contact:

Eat In Budget
Phone: +92 333 0710017
Email: info@eatinbudget.com

We reserve the right to review each refund or return request individually and determine the appropriate resolution based on the circumstances of the order.